Shipping Policy

Effective Date: 08/05/2025

Thank you for shopping with S D Tools Ltd. We aim to deliver your orders quickly and efficiently. Please read our shipping policy below for full details.

1. Shipping Locations

We currently ship to:

United Kingdom (Mainland and Northern Ireland)
Selected international destinations (please contact us for availability)

2. Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed after 1:00 PM may be processed the next business day.

3. Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method.

UK Shipping Options:

Shipping Method Estimated Delivery Time Cost

Standard (Royal Mail / Courier) 3-5 business days Calculated at checkout

Express (Next Day Available) 1–2 business days Calculated at checkout

Note: Next-day delivery is available on orders placed before 1:00 PM (Monday–Thursday).

Shipping Method	Estimated Delivery Time	Cost
Standard (Royal Mail / Courier)	3-5 business days	Calculated at checkout
Express (Next Day Available)	1–2 business days	Calculated at checkout

International Shipping:

Shipping times and rates vary by destination.
Customs, duties, and taxes are the responsibility of the buyer.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information (if applicable). You can also track your order through your S D Tools account or by contacting us directly.

5. Delivery Issues

If your order hasn’t arrived within the expected timeframe:

Check the tracking link in your email
Contact our support team at info@sdtools.co.uk

We are not responsible for delivery delays caused by courier services, weather, or customs clearance. If an order is returned due to an incorrect address, additional shipping charges may apply.