Privacy Policy
Effective Date: 08/05/2025
At S D Tools Ltd., we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from www.sdtools.co.uk.
1. Information We Collect
When you use our website, we may collect the following types of personal information:
a. Information You Provide:
- NameEmail address
- Phone number
- Billing and shipping address
- Payment information (processed securely via Shopify Payments or third-party gateways)
- Account login details (if you create an account)
b. Information Collected Automatically:
- IP address
- Device type and browser
- Pages viewed and time spent on the site
- Referring websites
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or inquiries
- Improve and optimise our website
- Send promotional emails (only with your consent)
- Detect and prevent fraud or misuse
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Service providers (e.g. payment processors, shipping companies, marketing tools)
- Shopify, our eCommerce platform provider, which securely stores your information
- Authorities, if required by law or to protect our legal rights
4. Your Rights Under GDPR
If you are a UK or EU resident, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict how we use your data
- Request transfer of your data to another service
To exercise these rights, please contact us at info@sdtools.co.uk.
5. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, including legal, tax, and accounting requirements.
6. Cookies
We use cookies to improve your browsing experience, analyse site traffic, and provide personalised content. You can manage your cookie preferences via your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
8. Data Security
We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, alteration, or disclosure.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page and the effective date will be updated accordingly.
10. Contact Us
For questions or requests regarding your privacy, please contact:
S D Tools Ltd.
2 Commercial Street
London, E1 6LP
United Kingdom
📧 Email: info@sdtools.co.uk
📞 Phone: (+44) 020 7247 3222