Privacy Policy

Effective Date: 08/05/2025

At S D Tools Ltd., we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from www.sdtools.co.uk.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

a. Information You Provide:

NameEmail address
Phone number
Billing and shipping address
Payment information (processed securely via Shopify Payments or third-party gateways)
Account login details (if you create an account)

b. Information Collected Automatically:

IP address
Device type and browser
Pages viewed and time spent on the site
Referring websites
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order or inquiries
Improve and optimise our website
Send promotional emails (only with your consent)
Detect and prevent fraud or misuse
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service providers (e.g. payment processors, shipping companies, marketing tools)
Shopify, our eCommerce platform provider, which securely stores your information
Authorities, if required by law or to protect our legal rights

4. Your Rights Under GDPR

If you are a UK or EU resident, you have the right to:

Access the personal information we hold about you
Correct any inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict how we use your data
Request transfer of your data to another service

To exercise these rights, please contact us at info@sdtools.co.uk.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, including legal, tax, and accounting requirements.

6. Cookies

We use cookies to improve your browsing experience, analyse site traffic, and provide personalised content. You can manage your cookie preferences via your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

8. Data Security

We take appropriate technical and organisational measures to secure your personal data and protect it from unauthorised access, alteration, or disclosure.